Thinking of Hiring a Cleaner?

In recent months, Dutch news has reported several cases where companies were fined or investigated because illegal cleaners were found working at their locations. Sometimes, these businesses thought everything was in order—they had hired a cleaning service and trusted them to handle it properly. Still, they ended up with legal trouble and damage to their reputation.

If you're planning to hire a cleaner—whether directly or through an agency—there are a few important things you should check first.

Are All Legal Requirements Met?

It may sound obvious, but it often goes wrong in practice. A cleaner must be legally allowed to work in the Netherlands, be registered properly, and receive payment in line with the collective labor agreement.

Even if you hire through a third party, your company can still be held responsible if something is not right. That’s why it’s important to work with a certified, professional partner.

At 010 Personeel, we’re ABU and SNA certified, meaning we follow strict rules regarding recruitment, contracts, and payments. This protects your business and ensures everything is done properly.

Equal Treatment Is Non-Negotiable

Unfortunately, we still sometimes hear requests like, “Do you have a Dutch cleaner?” or “Preferably someone who looks a certain way.” These are not only inappropriate—they’re illegal.

Article 1 of the Dutch Constitution clearly prohibits discrimination.

At 010 Personeel, we follow a strict anti-discrimination policy and support our workers in rejecting these types of requests. Everyone deserves a fair chance, regardless of background, gender, or religion.

Trust and Safety Are Crucial

Cleaners often work alone, after hours, or in sensitive areas. That makes trust extremely important.

We assist our workers in obtaining a Certificate of Conduct (VOG) and VCA safety certification. We also use datachecker.nl to ensure all identity documents are verified and up to date. No gray areas, no surprises.

Take Care of the People Who Take Care of You

Cleaners play an essential role in keeping your office or workplace clean, safe, and pleasant. It’s only right they receive proper benefits.

At 010 Personeel, all our employees receive a STIPP pension, and if they become sick or injured, they are supported financially through the Dutch Social Security system (UWV).

Happy, supported staff are more motivated, reliable, and committed.

To Sum It Up

Hiring a cleaner isn’t just about availability and price—it’s about trust, responsibility, and doing things the right way.

Ask yourself:

• Is everything legally in place?

• Is the cleaner screened and insured?

• Is your company contributing to fair treatment?

At 010 Personeel, we help companies across South Holland find reliable cleaners—and we make sure everything behind the scenes is as clean as the workplace itself.

📩 Want to discuss your options or ask a question? Feel free to get in touch.